Service Receptionist | Mercedes-Benz Wellington
Wellington, Full Time, Automotive
Please Quote Reference Number 65355
  • Fast paced, frontline within High Profile Dealership
  • Enjoy delivering excellent customer service to our clients
  • Have your ambition, achievements and enthusiasm encouraged & rewarded

  • Are you intrigued? Then don't hesitate and start making that key change to push your career to the next level!

    Mercedes-Benz Wellington is looking for an energetic and outgoing Service Receptionist to look after our workshop frontline reception area.

    Our ideal candidate will have proven experience in customer service-based roles, excellent soft skills, have face-to-face customer interaction skills, and have an excellent attitude towards problem solving and meeting customer driven outcomes.

    As you are representing our company in a frontline position, you will be very well groomed with an outstanding standard of self-presentation.

    In this role, you will be a key member of our service team, involved in the day to day facets of our workshop and service centre dealing with our high profile clients.

    In order to meet great success you will be able to:
    • Working with our in-house computer system
    • Keeping customers up to date on the servicing process
    • Maintaining an excellent level of customer service at all times
    • Enthusiastically and professionally respond to all customer enquiries through excellent communication
    Key attributes we are looking for include:
    • Excellent personal presentation
    • Ability to multi-task and cope under pressure
    • MS Office, Internet and confidence in learning new systems
    • Autoline or Kerridge experience is an advantage
    • Confident customer service, communication and interpersonal skills
    As this is a very busy role, you will also excel in accuracy, organisation and multi-tasking.

    In return, you'll enjoy an attractive salary package including monthly incentives as well as ongoing training and a supportive work environment.

    If you believe you've got the experience and the attitude to join our team, please apply now with a current CV highlighting your skills and attributes in your cover letter

    Please Quote Reference Number 65355

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?



    (Q3) How many years experience do you have in a customer service role?

    (Q4) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q5) Do you have Automotive industry experience? (Please answer YES or NO)

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